1. Who We Are

IndianXporter is a B2B export company registered in Navi Mumbai, India. Our website is www.indianxporter.com. We supply certified Indian export products to international buyers. References to "we," "us," or "our" refer to IndianXporter.

Data Controller: IndianXporter, Unit No 24, Building No 2, A3, behind Yash Food Mahape, Millennium Business Park, Sector 1, Ghansoli, Navi Mumbai — 400710, India. Email: info@indianxporter.com.

2. Information We Collect

We collect information you provide directly when you:

Submit a Request for Quotation (RFQ) form
Contact us via email, phone, or WhatsApp
Create a buyer account on our portal
Subscribe to our newsletter or product updates

This may include: name, company name, email address, phone number, shipping destination, product requirements, and order history.

We also collect non-personal technical data automatically via server logs, including IP address, browser type, referring page, and pages visited.

3. How We Use Your Information

We use collected information to:

Process and respond to RFQs and order inquiries
Prepare and send export quotations, invoices, and shipping documents
Communicate shipment status and logistics updates
Verify identity and comply with export regulations (KYC)
Send relevant product and compliance updates (with consent)
Improve our website and services

4. Legal Basis for Processing

For buyers in the EU/EEA and UK, we process personal data on the following bases:

Contract performance — processing orders, preparing export documents
Legitimate interests — communication, fraud prevention, service improvement
Consent — marketing communications (withdrawable at any time)
Legal obligation — KYC, export compliance, tax requirements

5. Data Sharing

We do not sell your personal data. We share information only with:

Freight forwarders and shipping lines (for logistics)
Customs agents (for export clearance documentation)
Inspection agencies (SGS, Intertek) for pre-shipment inspection
Banks (for LC processing and payment verification)
Regulatory authorities (where legally required)

6. Data Retention

We retain personal data for as long as necessary to fulfil the purposes described in this policy. Business records related to export transactions are retained for a minimum of 7 years as required by Indian export regulations and GST law.

7. Your Rights

Subject to applicable law, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (subject to legal retention obligations)
Withdraw consent to marketing communications at any time
Lodge a complaint with your national data protection authority

To exercise any right, contact us at info@indianxporter.com.

8. Cookies

Our website uses essential cookies required for basic functionality. We do not currently use tracking or advertising cookies. If this changes, we will update this policy and request consent where required.

9. Security

We implement industry-standard security measures including HTTPS encryption, access controls, and secure data storage. No transmission over the internet is 100% secure; we cannot guarantee absolute security but maintain appropriate safeguards.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

11. Contact

For privacy-related enquiries, contact our data team at: info@indianxporter.com or write to us at Unit No 24, Building No 2, A3, behind Yash Food Mahape, Millennium Business Park, Sector 1, Ghansoli, Navi Mumbai — 400710, India.