Shipping Policy
At Indian Xporter, operated by Tradewise Indian Xporter Private Limited, we are committed to ensuring transparent and reliable shipping for all domestic and international orders placed through www.indianxporter.com. This Shipping Policy explains how orders are processed, shipped, and delivered.
1. Order Processing
All orders, trade enquiries, and service requests are processed after:
Confirmation of order details
Receipt of advance payment (where applicable)
Completion of documentation and compliance checks
Processing time typically ranges from 2–7 working days, depending on:
Product category
Order volume
Export documentation requirements
Destination country
Processing times may vary during peak seasons, public holidays, or due to regulatory checks.
2. Shipping Locations
We ship within India and internationally, subject to:
Export regulations
Import laws of the destination country
Product-specific restrictions
Some products may not be eligible for shipment to certain countries due to customs or trade regulations.
3. Shipping Methods & Carriers
Orders are shipped via trusted logistics and courier partners, including:
International freight forwarders
Courier services
Shipping lines or air cargo operators
The mode of shipment (air, sea, road, or courier) is selected based on:
Buyer preference
Cost-efficiency
Delivery timeline
Nature of goods
4. Shipping Charges
Shipping charges are not fixed and depend on:
Product weight and dimensions
Destination country
Mode of transport
Incoterms agreed (EXW, FOB, CIF, etc.)
Final shipping costs will be:
Quoted separately, or
Included in the invoice as agreed prior to dispatch
5. Estimated Delivery Time
Delivery timelines vary based on destination and shipping method:
Domestic (India): 3–10 working days
International: 7–45 days
These timelines are estimates and may be affected by:
Customs clearance
Port congestion
Weather conditions
Government regulations
6. Customs, Duties & Taxes
For international shipments:
Import duties, taxes, and customs charges are the responsibility of the buyer, unless otherwise agreed in writing.
Delays caused by customs clearance are beyond our control.
Required export documents will be provided as per Indian export regulations.
7. Shipment Tracking
Tracking details will be shared via email or WhatsApp once the shipment is dispatched (where applicable).
Tracking availability depends on the logistics partner and shipment type.
8. Delivery Issues & Delays
Indian Xporter is not responsible for delays caused by:
Customs inspections
Force majeure events
Incorrect shipping details provided by the buyer
Any delivery issues should be reported within 48 hours of receipt of shipment.
9. Damaged or Lost Shipments
In case of damage or loss during transit:
Claims must be reported immediately upon receipt.
Supporting evidence (photos, documents) may be required.
Liability, if any, will be limited to the terms agreed with the logistics provider and applicable insurance coverage.
10. Cancellations & Returns
Shipping-related cancellations are governed by our Refund & Cancellation Policy.
Custom-made, bulk export, or perishable goods may not be eligible for return.
11. Policy Updates
We reserve the right to update this Shipping Policy at any time. Any changes will be posted on this page and will take effect immediately upon publication.
12. Contact Information
For shipping-related questions or assistance, please contact:
Tradewise Indian Xporter Private Limited
🌐 Website: https://www.indianxporter.com
📧 Email: {EMAIL}
📞 Phone: {PHONE_NUMBER}
